If you own an HP printer and it cuts off the images when it prints, there is a solution. The problem seems to only happen when you try to print to your HP printer from a Microsoft product. Images do not cut off when you print from a different program using your HP printer.
HP has not dealt with this issue but you can solve you problem by using a different program. I tried to print an image by adding a .jpg image that was only 3″ wide to a Microsoft Word document. My brand new HP M255 color laser printer cut off the corner of the image. So frustrating. I then scanned the HP community forum for help and it seems this problem has been going on as far back as 2015. HP still has not fixed the problem.
I thought the problem was the fact that I still use Windows 7 and haven’t upgraded but that is not the case. I also own an HP P1005 black Laserjet printer, which first came out in 2003, and it does NOT cut off images even if I add an image to a Microsoft Word document and print. By the way, the HP P1005 black laser is a great little, all-purpose printer. In all of the years I’ve owned it I have had zero problems with it. Toner is cheap too.
The HP M255 Color Laser printer is still a good printer. It prints out crisp-looking documents and images. Printing is fast too. I highly suggest if you like HP printers
So, that leads me to believe that maybe it is not only a compatibility issue with Microsoft software and HP printers but that it is only specific HP printers that have this issue.
I solved the problem of my HP M255 printer cutting off the images by switching from Microsoft Word to Google docs. Google documents with an HP printer work perfectly and my image was not cut off.
I know that this is not the solution you probably want. You probably want HP to fix their driver and software compatibility but until they do this is a good solution.
I also added images to Cricut Design Space and my HP printer worked perfectly. It did not cut off any images.
So after all of my testing and searching for a solution, the one true solution that worked was to not use Microsoft Word, Excel, Powerpoint, etc to print with an HP printer. Of course, this will not be a problem for all HP printers but for the ones that it is a problem for, try a different program. Or, by a printer from a different company!