Paramount Plus App Black Screen Fix

If you open the Paramount Plus app on your iPad and it shows a black screen, you can try the following steps to troubleshoot and potentially fix the problem. Often the problem will resolve on it’s own if Paramount Plus is experiencing an outage or temporary glitch.

Close and Reopen the App:

1. Double-click the Home button to see your open apps.
2. Swipe left or right to find the Paramount Plus app.
3. Swipe the app’s preview upward to close it.
4. Open the app again and check if the issue persists.

Restart Your iPad:

1. Turn off your iPad by holding down the Power button until the “slide to power off” slider appears.
2. Slide to power off, wait a few seconds, then turn your iPad back on by pressing the Power button again.
3. Open the Paramount Plus app and see if the black screen issue is resolved.

Update the Paramount Plus App:

1. Go to the App Store on your iPad.
2. Tap on your profile picture in the top right.
3. Scroll down to the Paramount Plus app and see if an update is available. If yes, tap “Update.”

Check for iPad Updates:

1. Go to Settings on your iPad.
2. Tap on “General” and then “Software Update.”
3. If there’s a system update available, follow the on-screen instructions to install it.

Clear App Cache (if applicable): Some apps allow you to clear the cache. If Paramount Plus has this option, you can find it in the app’s settings. Clearing the cache might resolve certain display issues.

Uninstall and Reinstall Paramount Plus:

1. Press and hold the Paramount Plus app icon until it wiggles.
2. Tap the “X” in the corner of the app to delete it.
3. Go to the App Store, find Paramount Plus, and reinstall it.
4. Open the app and check if the black screen problem is resolved.

Check Internet Connection: Ensure that your iPad has a stable internet connection. A poor or slow connection can cause streaming issues.

Check for Known Issues: You can check the Paramount Plus website for known issues.

Contact Paramount Plus Support: If none of the above steps resolve the issue, consider reaching out to Paramount Plus customer support. They may provide additional assistance or be aware of any service-related issues.

Remember that app issues can sometimes be related to the app itself or the device’s operating system. If the problem persists, keep an eye on Paramount Plus forums or support channels for any known issues or updates.